Terms of Service

Agreement to Terms

By accessing or using the Your Home Appliance Care website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Description of Services

Your Home Appliance Care is a referral service that connects customers with independent local appliance repair technicians. We facilitate the scheduling and coordination of appliance repair services.

Important: Repair services are performed by independent contractors, not employees of Your Home Appliance Care. We are not responsible for the quality of work performed by these technicians.

Booking and Scheduling

• Service appointments are subject to technician availability.
• Same-day service is not guaranteed and depends on availability.
• You agree to provide accurate contact and location information.
• You agree to be present at the service location during the scheduled appointment window.

Pricing and Payment

• Prices listed on our website are starting prices for service calls.
• Final pricing depends on the specific repair needed and parts required.
• The technician will provide a detailed quote before beginning any repair work.
• Payment is made directly to the technician upon completion of service.
• Accepted payment methods vary by technician.

Cancellation Policy

You may cancel or reschedule your appointment by contacting us at least 24 hours before the scheduled appointment window, unless a different notice period was confirmed in writing for your booking. Cancellations with less notice may be subject to a cancellation fee. For refund eligibility related to service fees and repairs, see our Refund Policy.

Warranties

Any warranties on repair work or parts are provided by the individual technician, not Your Home Appliance Care. Please discuss warranty terms directly with your technician before the repair.

Limitation of Liability

Your Home Appliance Care acts as a referral service and is not liable for:

• The quality of repair work performed by technicians
• Any damage caused during the repair process
• Any injuries or accidents occurring during service
• The technician's licensing, insurance, or credentials
• Any disputes between you and the technician

We recommend verifying the technician's credentials and insurance before allowing work to begin.

User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information
• Provide safe access to the appliance needing repair
• Be present during the scheduled service appointment
• Pay for services rendered in a timely manner
• Treat technicians with respect

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Your Home Appliance Care and is protected by copyright and trademark laws.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law provisions. If you are located in Canada, mandatory consumer protection rules in your province or territory may also apply where they cannot be waived by contract.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us: